Booking an appointment
At the time of booking your appointment, you will be required to provide your first and last name, and a mobile number. This is in order to send you confirmation and reminder texts and to process a deposit if applicable. PaulDavid Salon is a small local business, that only has a limited number of appointments available. Having this in mind, the deposit based booking is the fairest way to assure a spot with us. This means, to secure your booking (any long-length or extension service) a deposit is needed. The sum will be added to your bill, becoming a deposit for your booked appointment. If you provide a notice at least 72 hours before the appointment, the deposit fee will be refunded. In case of cancellation or late notice rescheduling, this fee will be forfeited as a no-show fee.
The deposit fees are as follows:
$50 For any long-length service
50% cost of hair extensions For any hair extension services
The deposit may be paid by Credit Card online through our mobile text service or Credit Card or Cash at the salon, and is held against your booking as a credit towards that appointment.
confirming appointments, cancelling or rescheduling
Your appointments are reserved especially for you, so we ask that you give your stylist at least 72 hours notice when rescheduling or cancelling an appointment so that we can fill your spot. Please be courteous and respectful and call us promptly if you are unable to attend an appointment.
As a courtesy, the PaulDavid Salon booking system will text you 3 days prior to your appointment to confirm and a reminder of the date and time 24 hours before your appointment. We ask that you click the link in the confirmation text to confirm your appointment; if at that time you need to cancel or reschedule, please call or message the salon. If the appointment doesn’t get confirmed we will send a courtesy reminder in a text. In case we cannot reach you, we reserve the right to cancel your appointment and/or book another client instead.
If you cancel with late notice or simply do not show up at all, it impacts on us significantly and may cause inconveniences to many other clients that have been turned away because we were fully booked.
For your convenience, PaulDavid Salon has VoiceMail services outside salon hours so you can call anytime or send us a message.
In consideration of our clientele, where our trained consultants detect hair lice, their eggs or any other parasitic insect, we reserve the right to immediately stop serving the customer concerned, requesting instead that they seek formal medical help. Payment is mandatory at the time of the visit to include all products used and is based on our cancellation policy where time is reserved in good faith by our salon.
As a courtesy to other salon guests, and in our efforts to offer a relaxed and professional atmosphere we ask that you are aware that it is your responsibility to watch your children at all times while in the salon. This is also in the interest of their safety.